Common questions

To track the shipment, click on the following link

Then you must enter a business name/ first and last name and an invoice number

And you will receive back a reply with all the details about your order

If you want to change the shipping address and/or personal details,

Contact customer service at the following link and then

You will receive a link to your personal portal and you can update your personal details.

You can pay with the following payment methods:

Credit card up to 6 payments without interest

Credit card over 6 payments and up to 12 payments plus 4.5% of the transaction amount

Checks - transaction date

Cash

Choosing headphones is a personal process and a different type of headphone will suit each artist and ear.

Our company has the 3 leading companies in the world in the In Ear field

Vision Ears - Ultimate ears - Custom Art

Welcome to the meeting free of charge to hear and adjust the headphones

For coordination and demonstration at the following link

The average time for specially ordered and customized headphones is between 3-4 weeks.

If you want, there is an option for faster ordering and preparation for an additional fee.