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Common questions

  • Where is my order?
    To track the shipment, click on the following link Then you must enter a business name/ first and last name and an invoice number And you will receive back a reply with all the details about your order
  • Is it possible to change the delivery address and/or personal details after completing the order?
    If you want to change the shipping address and/or personal details, Contact customer service at the following link and then You will receive a link to your personal portal and you can update your personal details.
  • What are the payment methods that can be paid?
    You can pay with the following payment methods: Credit card up to 6 payments without interest Credit card over 6 payments and up to 12 payments plus 4.5% of the transaction amount Checks - transaction date Cash
  • How do I know which headphones are right for me?
    Choosing headphones is a personal process and a different type of headphone will suit each artist and ear. Our company has the 3 leading companies in the world in the In Ear field Vision Ears - Ultimate ears - Custom Art Welcome to the meeting free of charge to hear and adjust the headphones For coordination and demonstration at the following link
  • How long does it take for the headphones I have chosen to be ready?
    The average time for specially ordered and customized headphones is between 3-4 weeks. If you want, there is an option for faster ordering and preparation for an additional fee.
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